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VETTED AUTHORITY

Template 07 · In the Vetted Small-Business Automation Pack

Quote with no reply after 3 days to a polite follow-up sequence

What it automates

A daily check of your quotes sheet sends a follow-up on day 3 and day 7, and nudges you to call on day 14. If the client has emailed you since the quote, it marks the row Replied and sends nothing.

Last updated

Tested on: Not yet tested

Included in the Vetted Small-Business Automation Pack. It is not a separate download.

Checkout is not open yet. The pack goes on sale once the checkout provider is set up.

The flow

STARTS WHENEvery day 09:00STEPRead the Quotes sheetCHECKPick quotes due a follow-upCHECKClient replied? Mark and stopRESULTSend follow-up or nudge you

Who it is for

Trades and service businesses that send quotes by email and forget to chase them.

Human approval

None needed: AI writes nothing a customer sees here. Customer emails are fixed text you edit in the workflow.

When something fails

If the sheet cannot be read after 3 tries you get an email and nothing is sent. Every send and sheet update retries 3 times.

Apps and accounts you need

  • Google Sheetsyour quote log · official page
  • Gmailreply check and follow-up emails · official page
  • n8nruns the workflow (n8n Cloud or self-hosted)

Running cost estimate

At one run a day: 31 executions a month fit n8n Cloud Starter (2,500 executions a month): €20/mo billed annually. Last verified on n8n's pricing page.

One run is one n8n execution, however many steps or waits it has. The cost of the apps themselves is separate. Make: no estimate until the Make version exists, because Make bills per module action.

Check n8n pricing on the official site

Plain link to n8n's pricing page. We have no affiliate relationship with n8n.

Setup overview

  1. In n8n, open Workflows, choose Import from File, and select n8n.json.
  2. Create a Google Sheet tab named Quotes with headers: Quote ID, Client name, Client email, Amount, Sent date, Status, Follow-ups sent, Last follow-up.
  3. Open Configure me and set the sheet ID, your name, business name and email.
  4. Create credentials: Google Sheets and Gmail (the mailbox you send quotes from). Select the Gmail credential in Client replied since?.
  5. Add each new quote as a row with Status Sent and Follow-ups sent 0.
  6. Run one test with your own data, check every step's output, then switch the workflow to Active.

Known limits

  • Reply detection searches the connected Gmail mailbox only; replies sent to another address are not seen.

Platform status

n8n
Workflow file ready. n8n-mcp 2.94.0 validate_workflow (strict profile): 0 errors (Oct 17, 2026). Validation is not a live run.
Make
Make version in progress: blueprints are published only after they pass Make's own validator.

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